Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to wesley@wesleylight.com.
Filter by Topic
All
- All
- Products Questions
- Odrer + After-sales Questions
Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
Products Questions
Q: What are the key features of Wesley Light's stage lighting products?
Wesley Light's stage lighting products are known for their high brightness, energy efficiency, and durable construction. They incorporate advanced LED technology for vibrant colors and smooth dimming capabilities.
Q: Can I customize the specifications or designs of your products?
Yes, Wesley Light offers customization services to meet your specific requirements. Whether you need custom colors, sizes, or configurations, our team can work with you to create the perfect solution for your needs.
Q: Are Wesley Light's products suitable for outdoor use?
Yes, many of our products are designed for both indoor and outdoor use. They are built to withstand various weather conditions and provide reliable performance in any environment.
Odrer + After-sales Questions
Q: How do I place an order on Wesley Light's website?
Placing an order on our website is easy. Simply browse our product catalog, select the items you wish to purchase, and proceed to checkout. Follow the prompts to enter your shipping and payment information, and your order will be processed promptly.
Q: What payment methods does Wesley Light accept?
Wesley Light accepts a variety of payment methods, including credit cards, PayPal, bank transfers, and more. You can choose the payment option that is most convenient for you during checkout.
Q: What is Wesley Light's return policy?
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact us within [number] days of receiving your items to arrange for a return or exchange. Please note that certain conditions may apply, so be sure to review our full return policy for details.